Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Rocco Bellano™.
We are committed to delivering your premium fragrances safely, securely, and on time. This Shipping Policy explains how we process, dispatch, track, and deliver your orders across India.
Shipping Coverage
Rocco Bellano™ currently ships across India.
At this time, we do not offer international shipping.
Shipping Charges
Free Shipping on All Orders
We are pleased to offer 100% FREE standard shipping on all perfume orders across India.
There are no hidden shipping, packaging, or handling charges added during checkout.
Order Processing
Orders are processed from our operating facility in Virar, Maharashtra.
Order Cut-off Time
12:00 PM (IST), Monday to Saturday
Orders placed after the daily cut-off time, on Sundays, or on public holidays will be processed on the next business day.
Processing Time
Every order is carefully inspected, securely packed, and dispatched within 1–2 business days (Monday to Saturday).
Delivery Timeline
Once your order has been dispatched, the estimated delivery timeline is:
· Transit Time: 3–4 business days
· Estimated Total Delivery Time: 4–6 business days from the date of order
Delivery timelines are estimates and may vary due to:
· Remote or non-serviceable locations
· Weather conditions
· Public holidays
· Courier partner delays
· Other unforeseen circumstances beyond our reasonable control
Order Tracking
Once your order has been dispatched, you will receive:
· A shipping confirmation email
· Your Air Waybill (AWB) number
· A tracking link to monitor your shipment
If you do not receive your tracking information within the expected processing period, please contact our Customer Support team.
Delivery of Fragile Products
Perfume bottles are made of glass and are carefully packaged using protective materials to minimize the risk of damage during transit.
If your order arrives:
· Damaged
· Broken
· Leaking
· Tampered with during transit
Please notify us within 48 hours of delivery by emailing Support@roccobellano.com with:
· Your Order Number
· Photographs of the damaged product
· Photographs of the outer shipping package
After verification, we will arrange a replacement or refund in accordance with our Return, Refund & Cancellation Policy.
Incorrect Shipping Information
Please ensure that the shipping address, mobile number, and email address provided at checkout are accurate and complete.
Rocco Bellano™ is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Failed Delivery Attempts
Our courier partners may make more than one delivery attempt if the first attempt is unsuccessful.
If an order is returned to us due to:
· An incorrect or incomplete delivery address
· Customer unavailability after multiple delivery attempts
· Refusal to accept delivery
our Customer Support team will contact you to verify the delivery details and assist in arranging a suitable resolution.
If you require assistance regarding a missed delivery or returned shipment, please contact us. We will make every reasonable effort to help ensure your order is delivered successfully.
Shipping Delays
While we strive to deliver every order within the estimated delivery timeframe, occasional delays may occur due to circumstances beyond our control.
If your shipment is delayed, we will work with our logistics partners to keep you informed and deliver your order as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Rocco Bellano™
Legal Entity: Louis Vento
GSTIN: 27BENPA5820A1ZZ
Registered & Operating Address
Shop No. A/23, Bhumi Acropolis,
HDIL Layout 2, Chikal Dongari Road,
Virar West, Palghar, Maharashtra – 401303, India.
Email: Support@roccobellano.com
Phone / WhatsApp: +91 8828458313
Customer Support Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
By placing an order with Rocco Bellano™, you acknowledge that you have read, understood, and agreed to this Shipping Policy.
